Returns & Refunds
At Klutch Kosmo | KlutchKORE™ | K2™, all products are created in small batches, fresh, and intended for personal cosmetic use.
For product safety and hygiene, we do not accept returns.
All Sales Are Final
Because our items are beauty, skincare, and personal-use products, we cannot accept returns or exchanges.
Damaged or Incorrect Orders
If your order arrives:
- damaged
- leaking
- incorrect
Contact us within 72 hours of delivery with photos of:
- the product
- the packaging
- the shipping label
We will gladly:
- replace the item OR
- issue store credit
Order Cancellations
Orders can only be canceled before they are processed.
Once the order is marked as processing or shipped, it cannot be canceled.
Allergy Disclaimer
Ingredients are listed clearly for each product.
Please review all ingredients prior to purchase.
We are not responsible for allergic reactions.
Last updated: 11/19/25